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SHIELD TV
User Guide

SHIELD TV Pro
SHIELD TV Pro (2015)
SHIELD TV (2015)

SHIELD TV Pro<br />SHIELD TV Pro (2015)<br />SHIELD TV (2015)
User Guide

SHIELD Controller

SHIELD Controller
User Guide

SHIELD REMOTE

SHIELD REMOTE
User Guide

SHIELD Tablet K1

SHIELD Tablet K1
User Guide

SHIELD Tablet

SHIELD Tablet
User Guide

SHIELD Portable

SHIELD Portable
User Guide

GeForce NOW

GeForce NOW
User Guide

SHIELD Controller (2015)

SHIELD Controller (2015)
User Guide

WHAT IS GEFORCE NOW?

GeForce NOW is a cloud-gaming service powered by NVIDIA GPUs. Play your library of PC games on your big screen TV. GeForce NOW works on Windows PC, Mac computers and SHIELD TV. Find out more here.

HOW DO I USE THE GEFORCE NOW GAMING SERVICE?

On a SHIELD Android TV, select the NVIDIA Games tile on your home screen to sign up for service. On a SHIELD portable or tablet, select the GeForce NOW option from the SHIELD Hub app. Visit our System Requirements page for more details.

HOW LONG CAN I PLAY A GAME ON GEFORCE NOW?

You can play one session up to four hours at a time. After fours hours, you can save your progress and start a new session. This is to ensure equal access to our servers for all users during the free beta.

HOW MUCH DOES GEFORCE NOW COST?

GeForce NOW is free during the beta.

WHERE IS THE SERVICE AVAILABLE?

GeForce NOW is currently available in North America and Europe. Visit the server status website for a list of available servers and their current status.

HOW DO I JOIN THE GEFORCE NOW FREE BETA?

SHIELD owners can activate beta access on-device.

WHAT GAMES ARE AVAILABLE?

There are more than 225 games currently supported. More games will be added regularly. You need to own the supported games on Steam, Uplay, or Blizzard Battle.net to play them on GeForce NOW.  And only on SHIELD, users can get started with a selection of free games. See the full list of supported games here.

HOW HAS GEFORCE NOW CHANGED?

Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We are happy to announce that GeForce NOW on SHIELD is now a free beta, which lets you play your PC games from popular digital stores - such as Steam, Uplay and Epic Games, and popular free-to-play games. It also supports multiplayer so can play with your friends online. For now, we will continue to offer a select collection of game for free to our GeForce NOW SHIELD members. and all your old saved games will be there.

WHAT HAPPENED TO THE GEFORCE NOW STORE?

We have shut down the GeForce NOW store. All users should receive an email from NVIDIA with digital store keys for games they have purchased.


We have added support for most of the top games from the GeForce NOW store to be available on the new GeForce NOW free beta, which lets you play your PC games from popular digital stores such as Steam and Uplay. Simply redeem your game code and play them on SHIELD. You can view our game support list to see if your favorite GeForce NOW store game is supported.


Please note Witcher 3 on GoG is currently not supported; we are working at adding this in a future software release.

ONE OF THE GAMES I PURCHASED IS NOT SUPPORTED. HOW CAN I PLAY THE GAME?

You will receive an email from NVIDIA with digital store keys for games that you have purchased. While you can no longer play this game on SHIELD, you can use these keys to play on a PC.

WHERE CAN I GET MY SAVED GAMES FOR GEFORCE NOW STORE GAMES?

The new GeForce NOW free beta does not support saved games transfer from the GeForce NOW store version to the versions on the digital stores. In addition, we do not offer end user downloads of saved games for manual importing into your games library.

WHERE CAN I GET THE DIGITAL STORE KEYS FOR GAMES I BOUGHT ON THE GEFORCE NOW STORE?

All users should receive an email from NVIDIA with digital store keys for games they have purchased. If you require support, please contact NVIDIA Customer Care.

CAN I STILL PLAY GEFORCE NOW MEMBERSHIP GAMES?

Yes, SHIELD, users can get started with a selection of free games. These games do not connect to digital stores nor do they support online multiplayer.

HOW DO I LAUNCH AND PLAY A GAME?

On the first click of a game tile, you will be taken to the digital store’s game page. Your ownership is verified when you login, and then the game is installed onto your GeForce NOW gaming rig in the cloud. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard. If you do not own the game, you can purchase it on the digital store.


To launch a game, click on its icon in the NVIDIA Game app. Look for the game with GEFORCE NOW’s label. It will look and feel like you are launching the game as if it were on your device, when, in fact, GeForce NOW is launching it remotely on a gaming rig in the cloud and streaming it back to your SHIELD.

DOES GEFORCE NOW SUPPORT MICE, KEYBOARDS OR JOYSTICKS?

We have tested GeForce NOW with the following devices:


Gamepad:
   - NVIDIA SHIELD Controller

Keyboard:
   - Logitech Bluetooth Illuminated Keyboard K810
   - Standard USB keyboards

Mice:
   - Logitech V470 Bluetooth Cordless Laser Mouse
   - Razer Orochi Elite Mobile Gaming Mouse
   - Standard USB mice

CAN I USE A KEYBOARD AND MOUSE WITH GEFORCE NOW?

Yes, you can connect a USB or Bluetooth keyboard or mouse to a SHIELD to play games on GeForce NOW. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard.


Future SHIELD software updates will improve the keyboard and mouse latency to improve your gameplay experience.

I AM USING A NON US-ENGLISH KEYBOARD AND WHEN I USE IT WITH GEFORCE NOW I DO NOT SEE THE CHARACTERS OR LETTERS ON SCREEN THAT I PRESS.

We do see this issue with non-US Keyboards and are trying to find a way to improve it. In the meantime, we recommend using US English keyboards or the NVIDIA on screen control (OSC) keyboard or Steam Big Picture keyboard to type in characters such as @. However if you have a Uplay account with non ASCII characters, you cannot use the NVIDIA OSC keyboard or a US English keyboard. You may need to change your password to login to Uplay on GeForce NOW.

WHERE CAN I DOWNLOAD THE GEFORCE NOW APP AGAIN?

You can download it on Google Play Store. Please open the Google Play app on your SHIELD device and Search for NVIDIA Games. You can keep your app up to date automatically by following these instructions.

Additional Support
Technical Support
Purchase Support
Developer Resources
SHIELD Forums
Promo Redemption
Shield Technologies
Gamestream
Geforce now Support
GeForce NOW Forums
Purchase Support
GeForce NOW Knowledgebase
GeForce NOW Server Status
Products
SHIELD TV

SHIELD TV

SHIELD TV Pro<br />SHIELD TV Pro (2015)<br />SHIELD TV (2015)

SHIELD TV Pro
SHIELD TV Pro (2015)
SHIELD TV (2015)

SHIELD Controller

SHIELD Controller

SHIELD REMOTE

SHIELD REMOTE

SHIELD Tablet K1

SHIELD Tablet K1

SHIELD Tablet

SHIELD Tablet

SHIELD Portable

SHIELD Portable

GeForce NOW

GeForce NOW

SHIELD Controller (2015)

SHIELD Controller (2015)

Additional Support
Technical Support
Purchase Support
Developer Resources
SHIELD Forums
Promo Redemption
Shield Technologies
Gamestream
Geforce now Support
GeForce NOW Forums
Purchase Support
GeForce NOW Knowledgebase
GeForce NOW Server Status
Back
GeForce NOW
GeForce NOW
User Guide

WHAT IS GEFORCE NOW?

GeForce NOW is a cloud-gaming service powered by NVIDIA GPUs. Play your library of PC games on your big screen TV. GeForce NOW works on Windows PC, Mac computers and SHIELD TV. Find out more here.

HOW DO I USE THE GEFORCE NOW GAMING SERVICE?

On a SHIELD Android TV, select the NVIDIA Games tile on your home screen to sign up for service. On a SHIELD portable or tablet, select the GeForce NOW option from the SHIELD Hub app. Visit our System Requirements page for more details.

HOW LONG CAN I PLAY A GAME ON GEFORCE NOW?

You can play one session up to four hours at a time. After fours hours, you can save your progress and start a new session. This is to ensure equal access to our servers for all users during the free beta.

HOW MUCH DOES GEFORCE NOW COST?

GeForce NOW is free during the beta.

WHERE IS THE SERVICE AVAILABLE?

GeForce NOW is currently available in North America and Europe. Visit the server status website for a list of available servers and their current status.

HOW DO I JOIN THE GEFORCE NOW FREE BETA?

SHIELD owners can activate beta access on-device.

WHAT GAMES ARE AVAILABLE?

There are more than 225 games currently supported. More games will be added regularly. You need to own the supported games on Steam, Uplay, or Blizzard Battle.net to play them on GeForce NOW.  And only on SHIELD, users can get started with a selection of free games. See the full list of supported games here.

HOW HAS GEFORCE NOW CHANGED?

Earlier this year we stopped charging a monthly service fee for GeForce NOW and closed down our game store. We are happy to announce that GeForce NOW on SHIELD is now a free beta, which lets you play your PC games from popular digital stores - such as Steam, Uplay and Epic Games, and popular free-to-play games. It also supports multiplayer so can play with your friends online. For now, we will continue to offer a select collection of game for free to our GeForce NOW SHIELD members. and all your old saved games will be there.

WHAT HAPPENED TO THE GEFORCE NOW STORE?

We have shut down the GeForce NOW store. All users should receive an email from NVIDIA with digital store keys for games they have purchased.


We have added support for most of the top games from the GeForce NOW store to be available on the new GeForce NOW free beta, which lets you play your PC games from popular digital stores such as Steam and Uplay. Simply redeem your game code and play them on SHIELD. You can view our game support list to see if your favorite GeForce NOW store game is supported.


Please note Witcher 3 on GoG is currently not supported; we are working at adding this in a future software release.

ONE OF THE GAMES I PURCHASED IS NOT SUPPORTED. HOW CAN I PLAY THE GAME?

You will receive an email from NVIDIA with digital store keys for games that you have purchased. While you can no longer play this game on SHIELD, you can use these keys to play on a PC.

WHERE CAN I GET MY SAVED GAMES FOR GEFORCE NOW STORE GAMES?

The new GeForce NOW free beta does not support saved games transfer from the GeForce NOW store version to the versions on the digital stores. In addition, we do not offer end user downloads of saved games for manual importing into your games library.

WHERE CAN I GET THE DIGITAL STORE KEYS FOR GAMES I BOUGHT ON THE GEFORCE NOW STORE?

All users should receive an email from NVIDIA with digital store keys for games they have purchased. If you require support, please contact NVIDIA Customer Care.

CAN I STILL PLAY GEFORCE NOW MEMBERSHIP GAMES?

Yes, SHIELD, users can get started with a selection of free games. These games do not connect to digital stores nor do they support online multiplayer.

HOW DO I LAUNCH AND PLAY A GAME?

On the first click of a game tile, you will be taken to the digital store’s game page. Your ownership is verified when you login, and then the game is installed onto your GeForce NOW gaming rig in the cloud. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard. If you do not own the game, you can purchase it on the digital store.


To launch a game, click on its icon in the NVIDIA Game app. Look for the game with GEFORCE NOW’s label. It will look and feel like you are launching the game as if it were on your device, when, in fact, GeForce NOW is launching it remotely on a gaming rig in the cloud and streaming it back to your SHIELD.

DOES GEFORCE NOW SUPPORT MICE, KEYBOARDS OR JOYSTICKS?

We have tested GeForce NOW with the following devices:


Gamepad:
   - NVIDIA SHIELD Controller

Keyboard:
   - Logitech Bluetooth Illuminated Keyboard K810
   - Standard USB keyboards

Mice:
   - Logitech V470 Bluetooth Cordless Laser Mouse
   - Razer Orochi Elite Mobile Gaming Mouse
   - Standard USB mice

CAN I USE A KEYBOARD AND MOUSE WITH GEFORCE NOW?

Yes, you can connect a USB or Bluetooth keyboard or mouse to a SHIELD to play games on GeForce NOW. For games that require you to login to your account to begin playing a game, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard.


Future SHIELD software updates will improve the keyboard and mouse latency to improve your gameplay experience.

I AM USING A NON US-ENGLISH KEYBOARD AND WHEN I USE IT WITH GEFORCE NOW I DO NOT SEE THE CHARACTERS OR LETTERS ON SCREEN THAT I PRESS.

We do see this issue with non-US Keyboards and are trying to find a way to improve it. In the meantime, we recommend using US English keyboards or the NVIDIA on screen control (OSC) keyboard or Steam Big Picture keyboard to type in characters such as @. However if you have a Uplay account with non ASCII characters, you cannot use the NVIDIA OSC keyboard or a US English keyboard. You may need to change your password to login to Uplay on GeForce NOW.

WHERE CAN I DOWNLOAD THE GEFORCE NOW APP AGAIN?

You can download it on Google Play Store. Please open the Google Play app on your SHIELD device and Search for NVIDIA Games. You can keep your app up to date automatically by following these instructions.

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