If you are experiencing issues with streaming games from your PC to SHIELD, try these troubleshooting options:
The requirements for PC Game streaming are very specific. Make sure your GeForce GTX PC meets these requirements and that you have the proper drivers and software. See the list of system requirements or go to the My Rig tab in GeForce Experience to confirm that your PC meets the system requirements.
Make sure SHIELD and the PC streaming the game are connected to the same router or wireless access point. If your PC is connected using Wi-Fi, make sure it is connected to the same wireless access point as the SHIELD unit. If the PC is using a wired connection, make sure the network cable is directly connected to the same physical router.
Not all games have been optimized for PC game streaming to SHIELD. Verify the game you are trying to play is on the list of supported games. It is also recommended that you launch the game at least once on your PC BEFORE launching on SHIELD. Doing this ensures that all of the prerequisites (VC Redirects, DirectX, et al) and the set-up of all DRM features (Games for Windows, et al) are completed.
Make sure that streaming is not being blocked by a firewall; either from the computer or wireless router. You can either temporarily disable the firewall or add an exception to allow the traffic. You can access Windows Firewall settings through the Control Panel on your PC. For information on other software firewalls or firewalls built into your router, refer to those products' manufacturers.
Make sure the Wi-Fi setting on your SHIELD is turned ON (go to Settings Wi-Fi). Check to make sure SHIELD has successfully connected to the network. Try resetting the Wi-Fi option by turning it OFF and then back ON. Try resetting your wireless access point connection by disconnecting and re-connecting.
If you try to stream a game with Wi-Fi off, the following displays.
Select Wi-Fi and the Wi-Fi menu displays. Turn the Wi-Fi ON.
Check whether you are able to access the Internet on SHIELD and the PC. Try resetting your wireless access point connection if you cannot connect.
If SHIELD displays No available GeForce GTX PCs found when scanning for available PCs, check the following:
Does the PC meet the System Requirements?
Is the PC on the same network, connected through the same router as the SHIELD device?
Are your firewall settings interfering or disabling the connection?
Is your PC powered on? Are you logged in to your PC?
If any of these checks did not fix the issue, try rebooting both SHIELD and your PC.
Did you see a pairing request pop-up window on your PC when trying to connect ?
If this pop-up window did not display on your PC during the connection process, go to GeForce Experience and select Reset from Preferences Streaming.
|NVIDIA GAMESTREAM||Connecting SHIELD to TV|